A solid crisis management plan on the front end will save you millions on the back end. In our experience, we have found that most major catastrophes can be minimized, or completely averted, when a plan is in place. If you have a valuable asset to protect, you need to be well-versed in crisis management and/or have a team on hand that is. We know exactly how to handle each situation in order to mitigate the damage and create the most positive result.
Have you ever watched the television show “First 48” on A&E network? Most of the momentum in a case is built by the incident response team brought in right after the incident. You need to have a seasoned crisis management in your speed dial. We work very closely with your legal, security and marketing teams to ensure optimal results.
There is nothing more important than having parameters and procedures set in place to follow to properly handle the small incidents as they occur. Most large problems begin with these small incidents. In almost every circumstance, a small incident is a sign of more to come.
Together, our people have handled many thousands of consumer scams, corporate ripoffs and organized criminal operations. We work very closely with your legal, security and marketing teams to make ensure optimal results. For the folks who have a plan in place, we can assist in plugging holes, informing you of the sources and diffusing each situation as it comes up.
For the team charged with protecting their brands’ assets, we will also assist every step of the way where you need us whether the issue is catching counterfeiters and pirates, solving pre-release leak issues, or hacking and data theft. We can also be your red team, investigating your practices, policies and employees critically from the outside the same way the opponent would do so.